 |
| |
 |
A cancellation fee applies if delivery is cancelled within 24 hours |
| |
|
We don’t disclose our customers details to anyone |
| |
|
Your payment details are kept confidential |
| |
|
Our drivers are polite and careful, and will not tolerate any abuse |
| |
|
We will not be held responsible for delays to deliveries beyond our control |
| |
|
Full payment should be made to driver after delivery is completed (unless booking online by credit card) |
| |
|
All our vans are insured fully comprehensive and we provide up to £20,000 goods in transit cover |
| |
|
It is the customers responsibility to ensure that sufficient parking facilities are available |
| |
|
We reserve the right to refuse carrying any load that we feel is
unsuitable, i.e awkward, delicate, soiled and hazardous items |
| |
|
Once the goods have been delivered and signed for we do not accept
any
further responsibility |
| |
|
For Ebay deliveries, if the driver tries to pickup or deliver more
than
once, than your item may need to booked onto another delivery slot |
| |
|
All goods in transit claims are subject to a £250.00 excess payment |
| |
|
All deliveries are only insured up to kerb side |
| |
|
Any additional loading and unloading time on top of time booked will be charged at £10.00 per 15 minutes for 1 man, £15.00 per 15 minutes for 2 men and £20.00 per 15 minutes for 3 men |
| |
|
We have a minimum charge of 120 minutes loading and unloading time for booking 2 men or 3 men |
|
|
Job arrival times are estimated. Although we do our best to be on time, circumstances out of our control may cause delays, we do not offer discounts for lateness. |
| |
|
If customer requests vehicle to be parked illegally (i.e. double yellow line, resident permit holder bay, red route, bus lane, on top of kerb, loading/unloading restricted area, single yellow line for more than 20 minutes), £60.00 will be charged on the spot. If a parking ticket is not issued then money will be refunded |
| |
|
It is the customers responsibility to take out extra insurance if required |
| |
|
Once you have booked a job, you are accepting our terms and conditions |
| |
|
Unless you are a registered business customer, we do not provide credit. All deliveries must be paid for by credit card in advance or in cash at the end of the job |
| |
|
Any customer refusing to pay for a delivery will have their details passed onto the "P & J recovery agency" who will charge extra fees on top |
